How do I cancel my activity booking?

Need to cancel your booking for your holiday activity - follow these steps.

 

πŸ‘‰ Head to www.playwaze.com on your phone or laptop πŸ“±

πŸ‘‰ Login to your account πŸ‘©β€πŸ’»

πŸ‘‰ Scroll down to your calendar - the red dots will appear as sessions you've booked for ANY of your accounts.

πŸ‘‰ Search and click on the date  you want to cancel your booking withπŸ”Ž

πŸ‘‰ You'll see the names of the account you've booked, you can click on their name to cancel their booking πŸ–±οΈ

πŸ‘‰ You will need to do this for each day you want to cancel πŸ‘

πŸ‘‰ You'll then receive an email confirming your cancellation ❌

 

 

 

ℹ️ If you need extra help get in contact with your activity provider.

ℹ️ If your booking has been locked you may not be able to cancel your booking - as above make sure you get in contact with your activity provider to let them know.