How do I process a refund?

More information on how to make refunds through the payments section

Refunding your participants for payments they've made is nice and simple! This could be because they've paid by Childcare vouchers or have simply cancelled their booking, with enough notice of course...


All refunds are managed through your Stripe account, so you will need to login and authorise the transaction through your dashboard.


👉 We do have the ability to credit accounts in the system, here's more information on how.