A merchant account is a type of bank account that allows you to accept payments via debit or credit cards.
If you're taking payments for your holiday activities, you will need to connect a merchant account to your Playwaze Community. The payment provider we use is Stripe.
Here are some steps to get setup:
- From the community homepage, click Payments.
- Open the Manage Payment Receivers tab found under Merchants. Your account name will be displayed.
- Next to your name, click Start Collecting Payments. This will redirect you to the Stripe website where the Playwaze logo will display.
- From here, provide the required information by filling out the form displayed in front of you.
- Once complete, click Authorise Access to this Account and you will be redirected back to the Playwaze website.
- Make sure next to your name your account says 'Activated'
- Now you're ready to set up your holiday activities and receive payments.
ℹ️ A two step authentication process is required within Stripe to ensure your account is fully secure and can only be accessed by yourself.
⚠️ Having trouble with the above? You may need the Community Owner (whoever created your community) to update your security settings to grant you access in order to become a payment receiver. To manage this setting under click into the Settings menu, click Edit and Update.
⚠️ If Payments isn't appearing here are some steps to help you turn them on.