How to setup your Merchant account to receive payments for your Playwaze activities.

A merchant account is a type of bank account that allows you to accept payments via debit or credit cards.

If you're taking payments for your holiday activities, you will need to connect a merchant account to your Playwaze Community. The payment provider we use is Stripe.


Here are some steps to get setup:

  1. From the community homepage, click Payments.
  2. Open the Manage Payment Receivers tab found under Merchants. Your account name will be displayed.
  3. Next to your name, click Start Collecting PaymentsThis will redirect you to the Stripe website where the Playwaze logo will display.
  4. From here, provide the required information by filling out the form displayed in front of you.
  5. Once complete, click Authorise Access to this Account and you will be redirected back to the Playwaze website.
  6. Make sure next to your name your account says 'Activated'
  7. Now you're ready to set up your holiday activities and receive payments.

ℹ️ A two step authentication process is required within Stripe to ensure your account is fully secure and can only be accessed by yourself.



⚠️ Having trouble with the above? You may need the Community Owner (whoever created your community) to update your security settings to grant you access in order to become a payment receiver. To manage this setting under click into the Settings menu, click Edit and Update.


⚠️ If Payments isn't appearing here are some steps to help you turn them on.